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Professional Communications Certificate


This specialized Ontario Tech University five-day (5) certificate program concentrates on the written, verbal and leadership skills required by managers, supervisors and professionals. This program expands on the Professional Management Certificate by concentrating on the immediate skills necessary for every day performance.

Participants may choose to complete all five courses listed here to receive a formal certificate, or may choose any of the following courses to best suit your training needs.

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SPRING 2020 Schedule:

Critical Thinking and Problem Solving   Tuesday, April 7, 2020 9 a.m. to 4 p.m.
High Impact Communication Skills    Tuesday, April 21, 2020 9 a.m. to 4 p.m.
Conflict Management and Negotiations  Tuesday, May 5, 2020 9 a.m. to 4 p.m.
Coaching, Mentoring and Networking Tuesday, May 19, 2020  9 a.m. to 4 p.m.
Workplace Innovation Tuesday, June 2, 2020 9 a.m. to 4 p.m.
  • Critical Thinking & Problem Solving
    • Understand the process and priority of thinking critically
    • Understand the nature of an argument, and the analysis of an argument
    • Discuss the potential of experimentation at the margins
    • Apply the self development assignment tool for greater self awareness and contextual awareness
    • Discover and apply the rich resource of diversity
    • Practice critical thinking and problem solving using a real business example within a diverse group setting
  • High Impact Comm Skills
    • Writing reports that work is one of the most effective and direct ways to effectively sell your ideas
    • Learn the strategies necessary to run high impact and effective meetings
    • Identify common meeting pitfalls, chairing skills, managing in-meeting disagreements and uncovering undisclosed agendas
    • Clarify work requests and eliminate wasted time and money
  • Conflict Management & Negotiation
    • Manage conflict and issues to enhance engagement and reduce the possibility of dispute
    • Identify various styles of positional problem solving and negotiation
    • Explore a principled, interest based approach to problem solving and negotiation
    • Understand the difference between positions and interests
  • Coaching & Mentoring
    • Understand and respect the opinions of others in new ways
    • Make appropriate and effective requests of others
    • Set limits, saying "no" when it counts the most
    • Understand organizational and interpersonal dynamics
  • Workplace Innovation
    • Communicate in a collaborative environment
    • Handle immediate priorities and become organized in habits and workspace
    • Maintain work-life balance
    • Learn not to be overwhelmed by technology and learn to manage it effectively

 Registration Status
Spring 2020: Open

Ontario Tech University North campus location
2000 Simcoe Street North, Oshawa

Spring 2020: April 7, 2020 to June 2, 2020


$1950 for full program + HST
$450 per individual course + HST 

view Program Brochure

Online Secure Registration

Parking, refreshment and lunch included in Registration Fee

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