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Professional Management Certificate Program


The Professional Management Certificate Program consists of five (5) courses designed to enhance the managerial effectiveness and leadership abilities of today's business professionals. These courses provide a solid foundation of business skills and practices for supervisors, managers, and technical professionals who require functional management and leadership training.
Participants may choose to complete all five courses listed here to receive a formal certificate, or may choose any individual class to best suit your training needs.

FALL 2019 Schedule:

Fundamentals of Leadership                             Thursday, September 26, 2019
Strategic Management                                       Thursday, October 10, 2019
Management Excellence                                    Thursday, October 24, 2019
Performance Management                                Thursday, November 7, 2019
Change Management                                         Thursday, November 21, 2019




  • Understand the progress of leadership and management and what it means today
  • Design your own personalized leadership plan
  • Discover the key competencies of “transformational leadership"
  • Encourage productive leadership and adapt to leadership styles
  • Differentiate between strategic management and planning
  • Develop business cases and manage profiles
  • Learn how to apply strategic management models
  • Engage your team in strategic planning
  • Establishing a culture of service excellence.
  • Establishing process mapping for continuous improvement.
  • Customer Commitment: Where does the business come from?
  • The cost of commitment to service excellence.
  • Develop and communicate effective performance expectations.
  • Reduce potential conflict through mutual respect.
  • Understand the difference between coaching, counselling and mentoring.
  • Understand the key elements of inclusiveness and develop techniques to reduce potential problems.
  • Understand the necessary leadership skills to encourage effective change
  • Develop a proactive plan and vision for change management.
  • Recognize natural human reactions to change and create a change agent.
  • Understand managerial roles and deal with resistance to change.

For a complete description of the Professional Management Program, please view the program brochure. view BROCHURE

Time: 9 a.m. to 4 p.m. 

*NEW* Early Bird Pricing Fall 2019 (up to one month prior to start of each course): $425 (+HST) per course or $1,850 (+HST) for the 5-day certificate program
Regular Fee: $450 (+HST) per course or $1,950 (+HST) for the 5-day certificate program

Location: Ontario Tech University North campus location
2000 Simcoe Street North, Oshawa

Parking, refreshment and lunch included in Registration Fee

Register today to reserve your spot for this popular program. 

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