Web and Digital Media Services
I'm a new university employee who was onboarded virtually. I did the online CMS training and 2 days later completed a virtual training session with Kyle on March 11. Approximately 2 weeks later, I attempted minor changes to my dept's pages solo but was having difficulty with items not updating. I requested a session with Kyle so I could share my screen and have him watch me to see what I was doing wrong. He answered my email immediately and arranged a session 3 days later. We connected and he watched my screen as I made some changes to remedy 404 errors. I have a good grasp of the technology (the website is well-designed), but we soon learned that I didn't have publisher status -- which Kyle rectified immediately. I like the software but there are always little nuances to learn and Kyle showed me a few tricks. Throughout the session, Kyle was very helpful, informative and professional. I appreciated his candor and wit and know I can count on him if I run into hurdles in future.Nominated by Joanne Hamilton
Tech tupport analyst
I'm a new employee who was onboarded virtually (i.e. I did not finish my degree at OntarioTech, nor have I ever worked on campus or met anyone on campus prior to starting the job 5 weeks ago). Mike was a terrific help setting up my computers and monitors. I had some challenges and was missing some cords and had excess of others. We used our phones to FaceTime so he could see precisely what I was looking at and we figured how to configure the hardware properly. Mike was calm, cool and friendly and very nice to deal with it. It's been difficult not knowing the university culture, depts and people - let alone learning the ropes of the job itself, so I really appreciated Mike's help and professionalism.Nominated by Joanne "Jo" Hamilton
Limited Term Faculty Member
Tricia has taught numerous courses in our Bachelor of Education program over the past 3-4 years. She is absolutely adored by her students, and rightfully so. She goes out of her way to provide support, guidance, resources and above all, care. In addition, she guides students through valuable Apple and Google Certification courses. She is equally generous with her colleagues, offering helpful and time-saving suggestions, particularly in the use of technology. Her sessions at our faculty of education conferences are extremely popular with educators across Ontario. In short, Tricia is a huge asset to our students, faculty and program and I am very grateful she is on our Faculty of Education team.Nominated by Robin (Education)
BEd Program Director and Instructor
Stephanie, our Bachelor of Education program director, has done an amazing job guiding managing and guiding students and instructors in one of the most challenging times in the Faculty of Education. This term, she taught 4 courses and fulfilled all the duties of the program director glowingly. Her organization, focus and clarity have served our faculty well. I am incredibly grateful to have her support - she has definitely made my life so much easier.Nominated by Robin Kay
Thank you Stephanie for your dedication to our students and faculty!
Technical Support Analyst
Thank-you so much for helping me to set up my computer and monitors after I received my laptop back from IT Services this week.Nominated by Cyndi Hillis
You are continuously helpful and super informative, and I am very grateful that we always have you to turn to in times of need. You help make our work life more efficient and IT savvy and your support and guidance is always very much appreciated!
Thank you for being so super patient and relaxed. I always feel you are listening carefully to my complete list of questions.
I leave our meetings with a better understanding of why we are doing things which helps me to better comprehend, and to be more self-sufficient should the same needs arise in the future.
AND thanks for those helpful hints and tips along the way (the ones I did not know I did not know).
Multiple times, Anne has went over and above to ensure student success. Recently, one such example was expediting the internship process for a student who became eligible. She proactively sent the student interview prep questions and made a last minute meeting with the student to help him prepare for an upcoming interview. The student passed along a message as well saying " this is truly amazing, I’m so thankful to be part of a faculty that is so flexible and genuinely try helping their students out as much as they t. Thank you for everything. Have an amazing day.Nominated by Kerry Morrison
Acting Manager, Student Accessibility, Student Life
Student Accessibility, Student Life
Heather is such a great asset to all of us. Our students, staff and the community are very fortunate to have her. Our welcoming interactions with students often send the message that we are proud of our campus and what we do. Heather is very approachable, responsive, attentive, and extremely helpful to every student who comes in contact with the Student accessibility office. Words can inspire or destroy someone; Heather has always chosen the right words, the right message to uplift and help our students overcome challenges. She has created a culture dedicated to providing exceptional service. Thank You Heather!Nominated by Theeben Jegatheesan
Student Recruitment Officer
Recruitment and Admissions The Office of the Registrar
Paige is always so prepared, organized and ready to address a GROUP of staff/students regarding the latest and greatest task at OntarioTech. She is very bright and approachable! Willing to direct, assist and invite everyone to be a part her OntarioTech's newest and greatest project! She continues to build up the moral with being so passionate with how she believes in OntarioTech and pulls in all others to feel the same! Continue it all because it is definitely contagious and these days contagious in a POSITIVE way is a BONUS!! ;)Nominated by Amy Windsor
Communications & Marketing
Kyle has been a tremendous help as I transition into more tasks and responsibilities with in our CMS. He is calm and patient and always willing to lend a helping hand with anything CMS related. He always seems to find the time to lend a helping hand, even during these busy and different times. I always appreciate him going the extra mile to explain things and help out, so that our pages are as informative as possible for our prospective and current students. Thanks as always Kyle!Nominated by Sarah Worthington
Manager – Research Partnerships & Innovation
Office of Research Serivces
Aisha provides assistance with a number of research partnerships that we have with external collaborators, including a number of subcontracts to fund research at Ontario Tech. She has done a superb job in facilitating these subcontracts from different organizations, which is not a trivial task where each organization has its own set of unique challenges that requires connecting with different parts of the university. She has been very responsive, timely, professional, and a pleasure to work with since joining Ontario Tech. There are a number of folks at the university that are really key at making things happen -- Aisha is one of those persons. Thank you for all that you do.Nominated by Markus Piro