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Associate Professor

Stephen Jackson
PhD

Graduate Program Director - MBAI

Associate Professor

Information Systems
Faculty of Business and Information Technology

Dr. Jackson's primary areas of research include cultural and behavioural issues surrounding information systems adoption, Electronic government implementation, Expectations management in realizing information systems benefit success, Human behaviour in cybersecurity.

Contact expert

Stephen.Jackson@ontariotechu.ca
905.721.8668 ext. 5445

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Areas of expertise


  • PhD - Management Information Systems The Queen’s University of Belfast, United Kingdom
  • BSc - Management with Information Systems The Queen’s University of Belfast, United Kingdom

Follow the numbers. The need to stay agile in the world of big data

Ontario Tech University March 3, 2020

An investigation of data breach severity in relation to the readability of mandatory data breach notifications

Canterbury Christ Church University, England

A metaphor analysis of IT implementation: Issues, theory and challenges

anterbury Christ Church University, England

Cultural issues in e-government adoption

niversity of Nottingham, Malaysia

Jackson, S. (2021). Exploring the Use and Adoption of Workplace Automation through Metaphors: A Discourse Dynamics Approach. Communications of the Association for Information Systems. Accepted for publication.

Wong, M. and Jackson, S. (2021) Investigating the Nature of Expectations and its Influence on Attitudes toward Malaysian Government E-Services. International Journal of Electronic Government Research. 17 (1), 31-47.

Jackson, S., Vanteeva, N. and Fearon, C. (2019) An Investigation of Data Breach Severity in Relation to the Readability of Mandatory Data Breach Disclosure Communication: Evidence from U.S. Firms. Journal of the Association for Information Science and Technology. 70 (11), 1277-1289.

Jackson, S. (2019). How Readable are Data Breach Notifications? Computer Fraud and Security. 5, 6-8.

Fearon, C., Nachmias, S., McLaughlin, H. and Jackson, S. (2018). Personal Values, Social Capital and Higher Education (HE) Student Career Decidedness: A New ‘Protean’ Informed Model. Studies in Higher Education. 43 (2), 269-291.

Jackson, S. and Wong, M. (2017). A Cultural Theory Analysis of E-Government: Insights from a Local Government Council in Malaysia. Information Systems Frontiers. 19, 1391-1405.

Wong, M. S., Nishimoto , H., Nishigaki , Y. and Jackson, S. (2017). Use of Satisfaction- Satisfaction Matrix (SSM) to Evaluate E-Government Services from the Perspective of Japanese Citizens and Government. Electronic Journal of Information Systems Evaluation. 20 (1), 3-10.

Jackson, S. (2016). Understanding IS/IT Implementation through Metaphors: A Multi- Metaphor Stakeholder Analysis in an Education Setting. Computers in Human Behavior. 55, 1039 -1051.

Bowden, L., Fearon, C., McLaughlin, H. and Jackson S. (2015). Aligning Computer Ethics for Strategy Making in Higher Education: A Contrarian View – Who Knows? The International Journal of Information and Learning Technology. 32 (1), 2-16.

Jackson, S. and Fearon, C. (2014). Exploring the Role and Influence of Expectations in Achieving VLE Benefit Success. British Journal of Educational Technology. 45 (2), 245-259.

Fearon, C., McLaughlin, H. and Jackson, S. (2014). Measuring and Evaluating IS Expectations and Benefit Success from B2B Electronic Trading: A New Survey Approach. Behaviour and Information Technology 33 (4), 308-317.

Fearon, C., Manship, S., McLaughlin, H. and Jackson, S. (2013). Making the Case for 'Techno-Change Alignment': A Processual Approach for Understanding Technology Enabled Organizational Change. European Business Review. 25 (2), 147-162.

Jackson, S. (2011). Organizational Culture and Information Systems Adoption: A Three- Perspective Approach. Information and Organization. 21, 57-83.

Jackson, S. and Philip, G. (2010). A Techno-Cultural Emergence Perspective on the Management of Techno-Change. International Journal of Information Management. 30 (5), 445-456.

Wong, M., Jackson, S. and Philip, G. (2010). Cultural Issues in Developing E-Government in Malaysia. Behaviour and Information Technology. 29 (4), 423-432.

Fellow of The Higher Education Academy Recognition

The Higher Education Academy (UK)
  • Information Systems (BUSI3040)
  • Business Simulation and Analytics (BUSI2500)