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Contact us

Photo of three individuals with one showing their digital UcardHave questions about your Ucard? The Office of Ancillary Services is here to help! We can be reached Monday to Friday, 8:30 a.m. to 4:30 p.m.

Email us at ucard@ontariotechu.ca. We will respond to your email within 1 to 2 business days.

To avoid any delays, make sure to include the following in your message:

  • Your first and last name.
  • Your Banner ID number (100XXXXXX).

Note: Response times may be longer during peak periods (i.e. fall and winter semester start).