Returning students
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Step 1: Submit your photo online
- Log in to your CloudCard account using your network credentials.
- Read and Agree to our Terms and Conditions.
- Review the photo requirements. If your photo does not meet the requirements, it will be rejected and you will be required to resubmit a new photo and your government-issued ID.
- Select the Tap to upload your photo box and either take your photo on-the-spot if using a mobile device or select a photo you already have saved.
- Click Next.
- Upload a copy of your valid government-issued photo ID by selecting the Tap to upload your photo box. Once your photo is approved, your government-issued ID is fully deleted from the system. Valid government-issued photo ID includes: Driver's licence, passport, Canadian citizenship card, permanent resident card, provincial photo ID card. Note: All four corners of your government-issued photo ID must be in the photo showing. Images must be jpg or png.
- Click Next.
- Once you are satisfied with your photo and copy of government issued ID, click Save & Submit.
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Step 2: Wait for your approval email
If your photo meets our Ucard requirements, you will receive an approval email to your ontariotechu.net account within 2 to 3 business days.
Note: If your online photo submission does not meet our requirements and is rejected, you will receive an email directing you to resubmit a new photo and your government-issued ID.
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Step 3: Access your Ucard
Once you have received your approval email, access your digital Ucard through our Ontario Tech Mobile app.
If you require specific door access on campus, follow the steps listed on the Office of Campus Infrastructure and Sustainability web page to request a proximity (access) card.
Important information
- Returning students with a physical card are no longer required to update their card annually. Instead, you must retain your existing physical Ucard or access your digital Ucard.
- If you require a physical Ucard replacement, please visit our Replacing your Ucard web page. (Note: A $25 replacement fee will apply.) For more information, visit our Miscellaneous and Administrative Fees web page.
- The digital Ucard is the official Ontario Tech ID. If you need further documentation to verify that you are enrolled at the university, please download a Verification of Enrolment letter.
- The U-Pass is separate from the Ucard, and is issued to eligible students digitally through the PRESTO E-Tickets app. For more information, visit our U-Pass web page.
Nursing badges
- If you haven't received your badge or if it has expired, please email ucard@ontariotechu.ca.
- If you require a replacement nursing badge due to loss, theft, damage or another reason, please email ucard@ontariotechu.ca. Note: A $2 replacement fee will apply. For more information, please visit our Miscellaneous and Administrative Fees web page.