High Impact Communication Skills
Overview
Build, improve and strengthen your professional communication skills with the High Impact Communication Skills course. Learn to communicate with purpose and clarity that will help you avoid miscommunications and misunderstandings that lead to confusion and wasted time and effort. Build your skills with methods that will make your communications more influential and effective. This course will help you become and stronger, more influential and confident communicator in order to better serve you in your professional role.
NEW! Gain access to a complimentary Leadership and Interpersonal Skills Micro-credential badge with your enrollment. Complete this micro-credential online and share your badge on professional networks, or add it to your resume, to showcase your learning to employers.
Who should attend?
You may use the knowledge and skills developed through this course to improve the effectiveness of your interpersonal communications, such as:
- Executives, managers/supervisors, team and project leaders;
- Trainers and Human Resource professionals;
- Entrepreneurs and business owners;
- Frontline and customer service professionals; and
- Anyone looking to improve their professional communication skills.
What you'll learn
- Create purpose and act in accordance with your values;
- Effectively sell your ideas;
- Manage customer expectations and conflicts;
- Run effective meetings; and
- Clarify work requests and eliminate wasted time and money.
Course Information
Fall 2024
| High Impact Communication Skills | Part 1: Tuesday, November 19, 2024 | 9 a.m. to noon |
|---|---|---|
| Part 2 : Thursday, November 21, 2024 | 9 a.m. to noon |
Spring 2025
| High Impact Communication Skills | Part 1: Tuesday, June 3, 2025 | 9 a.m. to noon |
|---|---|---|
| Part 2 : Thursday, June 5, 2025 | 9 a.m. to noon |
Fall 2024
| Registration fee | Registration status |
|---|---|
| $450 CAD + HST |
|
Spring 2025
| Registration fee | Registration status |
|---|---|
| $450 CAD + HST |
|
Discounts
The Alumni/Staff Discount applies to registration in this program/course.
If you are alumni or staff, contact continuouslearning@ontariotechu.ca with your Student/Banner ID before registering for details about how to apply this discount.
Registration
You can register for this course through the secure online registration form. All course fees must be paid at the time of registration.
Online meeting times
This program has online meeting times. This means you must attend the virtual class at the specified date and time (see the Schedule tab).
Google Meet, Zoom or Kaltura Virtual Classroom (through Catalog) will be used for online delivery of this program to support interaction and engagement.
This course may include, but is not limited to:
- Content presentations and/or videos;
- Hands-on exercises;
- Case discussions and simulations;
- Group and individual work (assignments/quizzes);
- Concept and topic discussions; and
- Topic reflections.
This is an open enrolment course.
Those completing Ontario Tech University Continuous Learning open enrolment offerings (e.g. certificate programs, courses, workshops, microcertifications, etc.) are subject to the policies of Ontario Tech University and Continuous Learning. Ontario Tech policies can be found in the Policy library. Continuous Learning policies can be found in the Regulations section of the Continuous Learning website. Specifically, those completing open enrolment offerings are expected to adhere to the General and Open enrolment regulations.
To successfully complete the course, you must:
- Register and make full payment for the course;
- Attend all course meeting times;
- Actively participate in all components of the course; and
- Successfully complete any assigned work by due date
Technology requirements
Video conferencing
Online learning requirements:
- Computer or device with internet access
- Stable internet or data connection
- Microphone
- Webcam*
- Audio device (examples: speakers, headphones/earbuds, headset)
*Webcam is preferred but not required.
Material requirements
There are no additional materials required for this program.
Funding Options
You may be eligible for funding under the Canada-Ontario Job Grant, you can find more information on our website.
Contact our Continuous Learning funding experts to determine your or your organization’s eligibility for the Canada-Ontario Job Grant. We can customize programs specifically for your organizational needs. Contact us for more information.
